Privacy policy

Roseau Pensant Inc (hereinafter referred to as 'the Company') understands the importance of gaining your trust in the handling of your personal data and has therefore established the following 'Privacy Policy'. We take this issue very seriously and we are committed to protecting the privacy of our users (whether registered members or not; hereinafter referred to as "users"). 

The security and confidentiality of the personal information provided by our users (whether registered members or not) is a top priority for us.In order to use the various services operated by the Company (hereinafter referred to as the "Services"), the User must carefully read the following Privacy Policy and agree to the contents. In the unlikely event that you do not agree, you may not access the website or use the Services.


In the event of any inconsistency or discrepancy between the Japanese version of these Terms of Use and any translated version in a language other than Japanese, the Japanese version shall prevail.


1. personal information to be collected

Personal information is information relating to an individual user that can be used to identify that user by name, address (nationality), passport information, visa information, date of birth, e-mail address or any other description that constitutes such information. Personal information also includes information that cannot be used to identify an individual user by itself, but can be easily cross-checked with other information to identify the individual user as a result.


2. method of obtaining personal information

The Company may acquire the personal information of users of the Services in the following ways.

・We obtain personal information by having you enter your personal information on the Service.

・We collect personal information from users who provide it to us by email, chat, mail, in writing or by telephone.

・We may collect information such as your history when you use the Services.

・This information includes the URL used by the user, the type of browser or mobile phone, IP address, country and location information of the user.


3. handling of users' personal information

The Company will use the User Information for the following purposes and will not use it for any other purpose.

・To provide the Service.

・To provide, maintain and improve the Service, including the acceptance of registrations and identification of Users in relation to the Service.

・To respond to information, inquiries, etc.

・To respond to acts in breach of the terms and conditions of the Services.

・To improve the Service and the services provided by the Company.

・For advertising and marketing purposes.

・To carry out commissioned work.

・For purposes incidental to the above-mentioned purposes of use.


4. handling of personal data of the organiser

We use user information for the following purposes and will not use it for any other purpose.

・To provide the Service.

・To contact the Organiser in relation to booking applications and enquiries.

・To respond to information and enquiries relating to the Service.

・To respond to acts in breach of the terms and conditions of the Service.

・To use the information for the purpose of improving the Service and the services provided by the Company.

・For advertising and marketing purposes.

・For purposes incidental to the above-mentioned purposes of use.


5. management and storage period of personal information

The Company shall manage personal information appropriately, take appropriate security measures, including reasonable technical measures, to prevent unauthorised access to personal information and the loss, alteration or leakage of personal information, and shall work to correct and continually improve such measures.

In addition, the period of storage of personal information in our possession shall be determined in accordance with the purpose of use, and this information shall be disposed of in an appropriate manner when the purpose of use has been achieved.


6. accuracy of information

The Company will endeavour to process the personal data provided by you accurately. However, the user is responsible for ensuring that the personal data provided is accurate and up-to-date.


7. provision of personal data to third parties

i. The Company shall not provide personal information among the user information to third parties without the prior consent of the user, except where the provision of such information is permitted under the Personal Data Protection Act or other laws and regulations. However, this does not apply in the following cases.

In cases where the provision of personal information is based on laws and regulations.

When it is necessary for the protection of the life, body or property of a person and it is difficult to obtain the consent of the user.

When it is necessary to cooperate with national or local authorities or their delegates in the performance of their duties as required by law.

When it is particularly necessary to improve public health or to promote the sound development of children and it is difficult to obtain the consent of the user himself/herself.

When there is an enquiry from the user or a third party and we deem it necessary to disclose the information in order to exercise the legitimate rights of the user or a third party.

ii. The Company may provide or disclose aggregated or statistically processed User Information (in a state that does not constitute "personal information" under the Act on the Protection of Personal Information) to third parties.


8. joint use of personal data

i. The Company shares user information with companies or partners of the Group. The items of information shared are as described in 1. The items of information to be shared are as described in 1. Personal information to be obtained, the purpose of shared use is as described in 3. and the person responsible for the management of user information is the Company.

ii.In the case of joint use other than that described in 7.-1., the Company shall obtain the consent of the User in the manner prescribed by the Company.


9. outsourcing of personal information processing

The Company may outsource all or part of the processing of the User's personal information within the scope necessary to achieve the purpose of use of the personal information, in which case the Company shall select an outsourced company that has taken sufficient measures to protect the personal information, stipulate the matters necessary for the proper handling of the personal information and supervise it appropriately.


10. transfer of our rights and obligations, etc.

The Company may transfer the business relating to the Service to a third party through a merger, transfer of business or other reasons. In such cases, the personal information of users may be transferred to the successor of the relevant business, but the transferee will take the necessary measures, such as entering into a contract with the transferee that includes management obligations regarding the proper handling of users' personal information.


11. access logs, etc.

i. Access logs.

The Company collects information such as IP address, browser type and browser language, which is automatically generated when users visit the Services. This information is used to analyse the user environment, to provide a better service and to prevent unauthorised acts that may interfere with the normal provision of the service. Records relating to searches will be stored and managed in a form that does not allow identification of individuals, and will be used for purposes such as the creation of statistical data.

ii. Cookies

Cookie information is not considered personal information because it cannot identify a specific individual by itself. However, if personal information is used in combination with cookies, it is regarded as personal information.

The user can set whether or not to allow the use of cookies. Most web browsers automatically allow the use of cookies, but it is also possible to change the browser settings to prohibit the use of cookies. If you prohibit the use of cookies, you may not be able to use the Services properly or reflect advertising settings that require cookies.

The Company automatically receives information on the user's browsing history and usage environment from the user's browser and records it on the server to improve convenience, such as automatic input of e-mail addresses when logging into the Service, for security purposes, such as maintaining and protecting sessions, and to study new services. The information will also be used for security purposes, such as maintaining and protecting sessions, and for studying new services and making the content of services and advertisements more suitable for the user.


12. changes to the privacy policy

In the course of continuously reviewing our privacy policy and striving to improve and enhance it from time to time, we may change this Privacy Policy from time to time as necessary. In the event of a change, the changed Privacy Policy shall become effective at the time it is displayed on the Website and the User is deemed to have agreed to the changes. However, in the case of changes to the content that require the consent of the User under the law, the User's consent shall be obtained in the manner prescribed by the Company. 


13.Procedure for requesting disclosure of personal data

In accordance with the Personal Data Protection Act, the User may request the disclosure, correction or cessation of use of his/her personal information.

If the user wishes to request disclosure, change, correction or deletion of personal information held by the Company, the user should contact the following contact point, which will respond as soon as reasonably possible after verifying the identity of the user.


14. contact point for enquiries

If you have any comments or questions regarding the content of this page, please contact the following address.


Roseau Pensant Inc.

Roppongi International Annex Building 4F, 7-3-16 Roppongi, Minato-ku, Tokyo 106-0032, Japan

Contact: info@japanmania.shop